Privacy Policy

Give & Go Labs LLC ("we", "our", "us") operates the website giveandgolabs.com. This Privacy Policy explains how we collect, use, and protect information when you visit our site or contact us about our basketball training programs.

1. Information we collect

We collect only the information needed to respond to your inquiries and run our business.

• Information you give us: name, email, phone number, athlete age, and any details you share through our contact form or by email.
• Information collected automatically: IP address, browser type, device type, referring page, and pages viewed. This information is collected through standard server logs and cookies.
• Cookies: small text files stored in your browser. See our Cookie Policy for details and your choices.

2. How we use your information

• To respond to inquiries and schedule assessments.
• To send program updates, schedule changes, or billing communications to current families.
• To improve the website and understand which pages are useful.
• To comply with our legal obligations.

3. How we share your information

We do not sell personal information. We share data only with service providers who help us operate the website (for example, hosting and email delivery) and only to the extent needed to perform their service. We may disclose information when required by law.

4. Data retention

Inquiry emails are retained for up to 24 months. Records for active families are retained for the duration of enrollment plus seven years for tax and liability purposes.

5. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing backing@giveandgolabs.com. We respond within thirty days.

6. Children's privacy

Because our services are aimed at youth athletes, we collect information about minors only from a parent or guardian. We never knowingly collect data directly from a child under 13 without verified parental consent.

7. Security

We use industry-standard safeguards — HTTPS encryption in transit, access controls, and regular security reviews — to protect your information. No method of transmission over the Internet is 100% secure, but we work hard to protect your data.

8. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with a new "last updated" date.

9. Contact

Questions about this policy can be sent to:
Give & Go Labs LLC
2474 Jarvisville Road, Lansing, MI 48933
backing@giveandgolabs.com · (517) 234-5227